Location: Houston, TX
We need a talented and energetic Customer Success Manager to maintain and deepen our customer relationships with our hospital, pharmaceutical, and CRO customers as we continue our expansion efforts. As we go live with more customers, we need to offer them a superb professional and personal experience throughout their relationship with Deep 6.
Deep 6 AI is a venture-backed artificial intelligence startup focused on healthcare and analytics. Our software helps researchers find eligible patients for clinical trials in minutes instead of months, getting life-saving cures to the people who need them more quickly. In 2017, we were named one of the top 100 most disruptive companies in the world. In 2018, we were named one of the top 25 Machine Learning startups to watch by Forbes.
As a Customer Success Manager, you’ll be the dedicated point person and champion for one or more of our clients. Your job, more than anything else, is to make and keep our clients and users ecstatically happy.
This means, you’ll need to do (at least) 3 things really, really well:
If you’re smart, personable, and well-organized and share our passion for healthcare innovation, this is an incredible opportunity with lots of room to grow and influence product, marketing, partnerships, and strategy companywide.
Great bonus features:
This is a unique opportunity to join a hypergrowth healthcare technology startup with an immense amount of momentum to accelerate clinical research. We need someone passionate, creative and driven to rewrite the playbook and super-charge our mission: getting life-saving cures to the people who need them exponentially faster.