Location: Houston, TX or Cleveland, OH
Deep 6 AI is growing our customer team. We are looking for a talented, energetic Customer Success Manager to maintain and deepen relationships with our hospital, pharma, and CRO customers as we continue our rapid growth.
Deep 6 AI is a venture-backed artificial intelligence startup focused on healthcare analytics. Our software helps researchers find eligible patients for clinical trials in minutes instead of months, getting life-saving cures to the people who need them more quickly. As we go live with more customers, we need to offer them a superb professional and personal experience throughout their relationship with Deep 6 AI.
That’s where you come in.
As a Customer Success Manager, you’ll be the dedicated point person and champion for one or more of our clients. Your job, more than anything else, is to make and keep our clients and users ecstatically happy.
This means you’ll need to do (at least) 3 things really, really well:
If you’re smart, personable, and well-organized and share our passion for healthcare innovation, this is an incredible opportunity with lots of room to grow and influence product, marketing, partnerships, and strategy companywide.
Great bonus features:
Greenest. Grass. Ever.
By joining us now, you will not only enjoy competitive compensation, a wonderful work environment in downtown Pasadena (although you’ll spend a fair amount of time at client sites), and the pleasure of working with a team even misanthropes hate to love.